FREQUENTLY ASKED QUESTIONS
-
Purposeful Pairs are donated, gently worn used shoes that have been carefully selected, cleaned, and sometimes repaired, and sold in our online shoe thrift store. The sell of these shoes is one of the ways ShoeHeals raises funds to purchase new shoes for those in need. Buying a pair of used shoes from our Purposeful Pairs shoe store is a great way to give someone in need a new pair of shoes while snagging an excellent pair for yourself.
-
We cannot offer a refund because “Purposeful Pairs” are gently worn used shoes sold at very reasonable prices, and the proceeds are used to purchase new shoes.
-
If you’re local, give us a call to arrange a time and date to have your 10-pairs-or-less shoe donation picked up.
If you’re out of state, find a local nonprofit whose clients could benefit from the donation of your gently worn shoes.
-
Complete the donation form located in the "Get Involved" area to have a shipping label emailed to you. Package up your shoes and drop them off at your local FedEx Office or FedEx shipping location. FedEx will weigh your package and send your shoes to ShoeHeals.
-
Please contact us to request a receipt for your donation.